These Terms and Conditions govern your use of this website (https://zenvyxa.org) and the provision of automotive services by Zenvyxa Automotive Service ("we", "us", "our") at Glebe, 60 Glebe Ave, Dunoon PA23 8DN, United Kingdom. By using this website or engaging our services, you agree to these terms.
1. Website Use
The information provided on this website is for general informational purposes relating to our services. We make reasonable efforts to ensure content is accurate and up to date, but we do not warrant that all information is complete, current, or error-free at all times.
You may access this website for lawful purposes only. You must not use it in any way that causes damage or disruption to the website or its availability, or that is unlawful or harmful to others.
2. Service Descriptions
Service descriptions on this website are intended to provide a general overview of the work we carry out. They are not technical specifications and should not be taken as binding representations regarding the outcome of any specific service.
The scope, cost, and feasibility of any service is confirmed during direct communication between our team and the customer prior to any work commencing. All descriptions include notes where outcomes depend on the condition of specific components, and we do not make guarantees regarding the result of any inspection or repair.
3. Bookings and Service Authorisation
Submitting an enquiry through our contact form does not constitute a confirmed booking. A booking is confirmed only when we have communicated confirmation directly to you.
No work will be carried out beyond the scope agreed at booking without your prior authorisation. If additional issues are identified during an inspection or service, we will contact you to discuss and obtain consent before proceeding.
4. Pricing
Prices for services are provided as quotes based on the information available at the time of discussion. Quotes may be revised if the scope of work changes following a more detailed inspection. We will communicate any changes before proceeding.
All prices include VAT where applicable. Final invoices will itemise parts and labour separately.
5. Parts and Materials
We source parts from established automotive suppliers. Where customer-supplied parts are used at the customer's request, we accept no liability for the quality or suitability of those parts, and our standard warranty provisions do not apply to customer-supplied components.
6. Limitation of Liability
To the extent permitted by law, our liability for any loss or damage arising from the use of this website or the provision of services is limited to the direct value of the service provided. We accept no liability for indirect, consequential, or incidental losses.
Nothing in these terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law under the Consumer Rights Act 2015 or other applicable UK legislation.
7. Consumer Rights
If you are a consumer (an individual acting outside a trade or profession), your statutory rights under UK consumer law are not affected by these terms. This includes rights under the Consumer Rights Act 2015 regarding services carried out with reasonable care and skill.
If you have a complaint about work carried out, please contact us in the first instance. We will investigate and respond within a reasonable time. Further escalation routes are available through relevant consumer dispute resolution services.
8. Intellectual Property
All content on this website — including text, images, design, and code — is owned by or licensed to Zenvyxa Automotive Service. You may not reproduce, distribute, or republish any content from this website without prior written permission.
9. Third-Party Links
This website may contain links to third-party sites. These links are provided for convenience and do not imply endorsement or responsibility for the content of those sites.
10. Governing Law
These terms are governed by the laws of Scotland and England and Wales. Any disputes arising from these terms or the use of this website shall be subject to the exclusive jurisdiction of the courts of Scotland.
11. Changes to These Terms
We may update these terms from time to time. Updates will be reflected in the "Last updated" date at the top of this page. Continued use of the website after any update constitutes acceptance of the revised terms.
12. Contact
For any queries relating to these terms, contact us at:
Zenvyxa Automotive Service, Glebe, 60 Glebe Ave, Dunoon PA23 8DN
Email: [email protected] | Phone: +44 078 4703 6138